Shipping policy

Thank you for choosing Unofficial! We strive to provide you with exceptional products and service. Please take a moment to review our shipping policy to ensure a smooth shopping experience.

1. Processing Time:

  • All orders are processed within 2-5 business days (excluding weekends and holidays) after payment confirmation. Orders placed before 12:00 PM (local time) will typically be processed on the same day.

2. Shipping Methods:

  • We offer several shipping options to accommodate your needs:
    • Standard Shipping: Estimated delivery within 4-8 business days.
    • Express Shipping: Guaranteed delivery within 2-5 business days.
    • International Shipping: Delivery times vary depending on the destination. Customs clearance may cause delays beyond our control.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost at checkout before completing your purchase.

4. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using this number on our website or the carrier's website.

5. Shipping Restrictions:

  • We currently ship to addresses across the world. Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses at this time.

6. Order Changes and Cancellations:

  • If you need to make changes to your order or cancel it, please contact us immediately. Once an order has been processed and shipped, we are unable to make any changes or cancellations.

7. Shipping Delays:

  • While we do our best to ensure timely delivery of your order, please note that unforeseen circumstances such as weather, natural disasters, or carrier delays may impact delivery times. We appreciate your patience and understanding in such situations.

8. Lost or Damaged Shipments:

  • In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.

9. Returns and Exchanges:

  • For information regarding returns and exchanges, please refer to our [Return Policy] page.

10. Contact Us:

  • If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at Unofficialworldwide315@gmail.com 

Note: This shipping policy is subject to change without prior notice. Please check back regularly for updates.

Thank you for shopping with Unofficial! We appreciate your business.